Contact Us

You’re not alone on your skincare journey – At Medix 5.5, we’re here to guide you every step of the way. Our Customer Service is dedicated to ensuring your experience with us is nothing short of amazing, so please don’t hesitate to reach out with any questions or concerns. And for those speedy answers, be sure to check out our FAQ page – it’s chock-full of helpful information to keep you feeling your best!

We are your support team of custom skincare (or body care) experts— we’re here to listen and help.

We’re available by email at from 10am-3pm CST, Mon-Fri, excluding US holidays. We’re a small but mighty team, and we aim to respond within 2-3 business days.