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Youâre not alone on your skincare journey â At Medix 5.5, weâre here to guide you every step of the way. Our Customer Service is dedicated to ensuring your experience with us is nothing short of amazing, so please donât hesitate to reach out with any questions or concerns. And for those speedy answers, be sure to check out our FAQ page â itâs chock-full of helpful information to keep you feeling your best!
We are your support team of custom skincare (or body care) expertsâ weâre here to listen and help.
Weâre available by email at hello@medix55.com from 10am-3pm CST, Mon-Fri, excluding US holidays. Weâre a small but mighty team, and we aim to respond within 2-3 business days.